Contractors

Contractors are external service providers who perform maintenance and repair work on your properties. Aqarjia maintains a database of contractors that can be assigned to work orders.

Adding a Contractor

1. Navigate to Operations > Contractors and click Create.
2. Fill in the contractor details:
   • Name -- Company or individual name.
   • Specialization -- The type of work they perform (Plumbing, Electrical, HVAC, General, etc.).
   • Phone -- Primary contact number.
   • Email -- Email address.
   • Address -- Business address.
   • License Number -- Trade or contractor license (if applicable).
3. Click Save.

Specializations

Organize contractors by their area of expertise:

• Plumbing
• Electrical
• HVAC / Air Conditioning
• Painting and Finishing
• Structural and Civil
• Cleaning Services
• Pest Control
• Elevator Maintenance
• General Maintenance

Viewing a Contractor

The contractor detail page shows:

• Contact Information -- Phone, email, address.
• Specialization -- Areas of expertise.
• Work Orders -- All work orders assigned to this contractor.
• Performance -- Completion rates, average costs, and history.

Assigning to Work Orders

When creating a work order, select a contractor from the dropdown. The list can be filtered by specialization to find the right provider for the job.

Managing Contractors

• Edit -- Update contact information or specialization.
• Archive -- Remove inactive contractors from the active list. Archived contractors and their work order history are preserved.

Maintain an up-to-date contractor database. Having multiple contractors per specialization ensures you have alternatives when your primary provider is unavailable.

Tips

• Record license numbers and expiration dates for compliance tracking.
• Review contractor performance periodically using work order history.
• Keep at least two contractors per critical specialization (plumbing, electrical) for emergency coverage.