Payments

Payments record money received from tenants against invoices. Aqarjia supports multiple payment methods and provides a complete payment history for each tenant and lease.

Recording a Payment

  1. Navigate to Finance > Payments and click Create, or record a payment directly from an invoice detail page.
  2. Fill in the payment details:
    • Invoice -- The invoice this payment applies to.
    • Amount -- The payment amount in KWD.
    • Payment Date -- When the payment was received.
    • Payment Method -- Cash, Bank Transfer, Cheque, KNET, Tap, etc.
    • Reference -- External reference number (cheque number, transaction ID).
  3. Click Save.

The invoice status automatically updates based on the payment:

  • If the payment covers the full balance, the invoice is marked Paid.
  • If a partial amount is paid, the invoice becomes Partially Paid.

Payment Methods

Method Description
Cash Physical cash payment.
Bank Transfer Wire transfer or electronic bank transfer.
Cheque Payment by cheque (record the cheque number).
KNET Kuwait's national debit card payment network.
Tap Online payment via Tap payment gateway.
Other Any other payment method.

Payment methods are configurable in Settings > Payment Method.

Online Payments

Tenants can pay invoices online through the Tenant Portal using KNET or Tap. When a tenant completes an online payment, the payment is automatically recorded in Aqarjia and the invoice status updates in real time.

See Online Payments for details on the tenant experience.

Viewing Payments

The payments list shows all payments across your organization. You can filter by:

  • Date range
  • Payment method
  • Tenant name
  • Search by reference number

Each payment links back to its invoice, lease, tenant, and unit for easy navigation.

Receipts

After recording a payment, you can generate a receipt for the tenant. Receipts include all payment details and can be printed or shared digitally.

Always record the external reference number (cheque number, transaction ID) when entering payments. This makes reconciliation with bank statements much easier.

Voiding a Payment

If a payment was recorded in error (e.g., a bounced cheque), you can void it. Voiding a payment reverses the invoice status accordingly and maintains an audit trail of the correction.